Refund policy

Last updated: November 4, 2026

30-day money-back guarantee

If you are not happy with The Laundry Fish, contact us within 30 days of delivery and we will refund your order. To request a refund, send us a message through our contact page (https://thelaundryfish.com/pages/contact) with your order number.

Damaged or wrong items

If an item arrives damaged or you receive the wrong item, contact us within 30 days of delivery with a photo and we will send a replacement or refund you.

Refunds

Approved refunds are returned to your original payment method. Your bank or card provider may take 5–10 business days to show the refund.